Our AI holds your project's knowledge, triages every request, and proposes the fix. A senior expert validates it and a named operator approves it before anything reaches you. No knowledge-transfer weeks. No access grants. One vendor.
We send you one sanitized packet with everything you need; you render a structured verdict in about 15 minutes. Every honest outcome pays — $12–85 per gate. No calls, no onboarding, no client systems, no star ratings.
One request is a chain of recorded, auditable steps across the boundary: your side, the platform, the expert side. AI does the work; a named human carries the accountability at two gates before anything crosses back to you.
You submit a request in plain language — portal or email. The pipeline turns it into an engineering spec: facts tagged as stated, inferred, or assumed; severity tagged or explicitly unset, never invented. The SLA clock starts at receipt. An under-specified request bounces back with numbered questions instead of a guessed interpretation.
The AI analyzes the request against your project's knowledge base and produces at most two ranked hypotheses, each with a cited evidence line. Anything it cannot verify is marked CHECK, not asserted.
The AI drafts the fix or answer: blast radius, what is in scope and explicitly not, the change, the reasoning, and risk notes — then runs a self-check pass that tries to refute its own proposal before it can proceed.
The platform compiles a sanitized, self-contained packet: one incident, one question, everything an expert needs and nothing that identifies you. A deterministic redaction guard blocks the send if client identifiers, credentials, or personal data are detected — it is code, not policy. This is the moment work crosses the boundary.
A matched senior expert renders a structured verdict in about 15 minutes: Validated, Corrected, Bounce, Blocked, or Escalate — with reasoning, confidence, and what would change their mind. “Looks fine” is rejected and re-asked.
A named operator reviews the complete chain and approves before anything goes out. Approval is a typed, recorded decision — verdict present and conforming, no unsourced claims in the draft response. Nothing crosses back without it.
You receive a response compiled from the chain, every claim sourced and checked against overpromising. What was learned is written back to your project's knowledge base, so the next request starts smarter.
Seven stages, two human gates, two crossings. Nothing ships unattended: a senior expert signs the judgment, a named operator signs the send, and every step is a recorded artifact you can audit.
This is the pipeline on a real-shaped request. Type run to replay it, or help for more.
You buy resolutions, not hours. One package price covers the AI work, the expert validation, and the operator approval — no rate negotiation, no expert management.
$1,500 one-time starts it — we onboard your project, not your people, and only once. No access grants.
Access-free knowledge intake, cold-start build, validation rehearsal. Design target: five business days. The fee is credited back at $500/month over your first three plan months.
Requests draw on your plan's monthly gate allowance. Every resolution passes an expert verdict and an operator approval before it reaches you.
Monthly coverage with an honestly reported SLA: misses appear as misses, never cosmetically adjusted. Volumes are counted in gates — one gate is one validated resolution step: one compiled ask, one expert verdict, one deadline.
$1,500/month
Designed for most teams
$4,000/month
$9,000/month
Payment starts project onboarding (readiness gates G0–G4, ~5 business days); we contact you within one business day.
7-day dispute window on every delivered resolution: re-run, credit, or refund — see the Refund Policy.
Every plan: termination on 30 days' notice, no lock-in. Knowledge upkeep and overage scale with tier — quarterly cold-start re-runs and a-la-carte −10% on Essential, monthly drift scans and −15% on Standard, weekly scans and −20% on Priority.
Included volumes are denominated in gates; a typical request consumes 1–1.4 gates. Each step up buys more coverage, faster SLA, more urgent allowance, and fresher project knowledge — no tier is a volume-discount trick.
Per-validation pricing once your project is onboarded. One gate = one validated resolution step: one compiled ask, one expert verdict, one deadline. This is the unit economics under every Care Plan — not a separate purchase path.
| Gate | What you get | Standard | Urgent ×1.5 | Critical ×2.0 |
|---|---|---|---|---|
| P1 Diagnosis | Validated root cause, severity, real-vs-noise | $60 | $90 | $120 |
| P2 Code-fix | Validated code/config change: correctness, blast radius, risk | $95 | $145 | $190 |
| P3 Deep-dive | Architecture judgment, live-incident escalation | $240 | $360 | $480 |
Gates are bought from the client portal — a gate binds to an onboarded project, so there is no anonymous gate checkout. Sign in to buy gates.
When you need hands or a working session, not just a verdict: scoped, platform-tracked hourly work by the same vetted experts. Senior $105/hr, principal $180/hr, two-hour minimum block. Client-facing outputs still pass operator approval.
We send you a Compiled Ask — one incident, one question, everything you need in the packet. You render a verdict in about 15 minutes. No onboarding, no calls, no client systems.
Every ask is self-contained: the stack and constraints, the incident in three sentences, the AI's hypotheses with evidence, the proposed fix with its reasoning and risks, one precise question with a required answer schema, and an honest declaration of what the AI wrote and where it is least sure. If a stranger to the project can't render a competent verdict from the packet alone in under 15 minutes, the packet failed — not you.
Validated, Corrected, Bounce, Blocked, Escalate — all five outcomes pay the full rate for the gate. “This ask is missing X” is recorded, completed, paid work. A well-founded bounce scores as good work on your track record; penalizing honesty manufactures confident garbage, so we don't.
Trust Tiers (T0–T3) are earned from structured signals only — verdict quality, correction survival, response times, bounce legitimacy. Higher tiers unlock bigger gates, escalation duty, and hourly consulting. No client star ratings: in zero-access work the client never meets you, so your reputation is built on your judgment, not your charm.
Your benched seniors earn without leaving the building: org-vouched experts start at Trust Tier T1, serve gates between projects, and the org receives consolidated monthly payouts. You see your roster, bench availability, and earnings — never client identities.
Reading this as a client? The gap between gate prices and these payouts is the rest of the package: the AI pipeline that compiles each ask, the named operator who signs everything outbound, the SLA machinery, and the accountability record behind it.
Every surface is role-scoped by construction. No one sees more than their role defines — not by policy, by architecture.
You
Submit requests in plain language, watch the SLA clock run, read every response with its sources. One vendor, no expert management, no access grants.
The judgment
Compiled asks in, structured verdicts out. Track record, tier progress, and earnings — and never a client identity, repository, or credential.
The bench
Roster, bench availability, and aggregate earnings for supplier organizations monetizing benched seniors — with consolidated monthly payouts.
The accountability
Every request across every project: stage, chain state, SLA clocks, pending approvals, alerts. A named human runs the machine, and every action is a typed, recorded decision.
We are in pilot and say so — no testimonials, no logos, no invented numbers. What we can show is what each side of the boundary can verify: locked terms, an audit trail the database itself protects, and a named human who approves everything outbound.
Founder & operator
ExpertoVod is founded and operated by Artem Panfilov — founder of ITWILLROCK, 27 years in software engineering, and a leading voice in the AI and engineering community, helping companies reach AI enablement for the past several years. ExpertoVod is a product of ITWILLROCK Sp. z o.o., the founder's wholly owned company.
The named operator in the architecture above is not an abstraction: a real person approves everything outbound, and the audit trail records each decision as typed and attributed.
The questions a buyer should ask, answered the way our own audit trail would answer them.
No. Zero-access is the default posture: experts receive sanitized Compiled Asks only — never repository, environment, credential, or production access, and no client identity. A deterministic redaction guard blocks any send containing client identifiers, credentials, or raw personal data; it is enforced in code, not in policy text. Access-based work (hourly consulting, placements) grants scoped access only under recorded mutual agreement.
No. AI does the triage, analysis, and proposal work — that is what makes the economics work. But nothing reaches you unattended: a named senior expert validates every resolution through a structured verdict, and a named operator approves everything outbound. Both gates are recorded decisions you can audit.
You can dispute any resolution within 7 days. Disputes go to the operator with the full artifact chain — every step of how the answer was produced is on record. Remedies are a re-run at no charge, a credit, or a refund. An upheld dispute feeds the expert's and the pipeline's quality records; it is never quietly absorbed.
Care Plans terminate on 30 days' notice with no long-term lock-in. An open request can be cancelled at any stage before the response; a gate already sent to an expert completes and is paid normally, and unsent work stops. The cancellation itself is recorded in the request's chain.
We onboard your project, not people, and only once. Onboarding runs staged readiness gates — qualification, knowledge ingestion, a cold-start test, an incident replay, activation — with a design target of five business days. It costs $1,500 one-time, credited back at $500/month over your first three Care Plan months. If your project has gaps (unreachable original team, no incident history), they are priced or disclosed on your Maturity Statement — never hidden.
It bounces back to you with numbered questions instead of a guessed interpretation. A bounce is a recorded, completed cycle — we would rather ask precisely than resolve confidently against the wrong problem.
Every item you hand over is recorded with provenance, sensitivity class, and a storage mode: stored copy, redacted derivative, or pointer — regulated or highly sensitive content stays on your side and is read in place. On termination, vault items are deleted or returned per contract, pointer connections are revoked immediately, and the audit chain of past decisions is retained under its own legal basis.
ExpertoVod is founded and operated by Artem Panfilov — founder of ITWILLROCK, 27 years in software engineering, and a leading voice in the AI and engineering community, helping companies reach AI enablement for the past several years. ExpertoVod is a product of ITWILLROCK Sp. z o.o., the founder's wholly owned Polish company, which is your contracting party. The platform is in its pilot phase and the terms say so plainly — including a mutual early-exit right on 14 days' notice for both sides.
Use the contact form at /contact — it goes straight to the operator, a human who reviews every submission during the pilot, typically the same day, and replies by email. To challenge a delivered resolution, the Dispute control on the closed request in your client portal is the fastest path: it lands directly in the operator's queue with the full artifact chain.
Structurally honest: SLA adherence is measured continuously and reported without cosmetic adjustment — misses appear as misses. Your Maturity Statement states the limitations of service on your project in fixed wording that cannot be softened, and missing metrics render as “not captured”, never as estimates.
Clients: write to the operator — during the pilot a human reads every message and replies by email, typically the same day. Experts: sign up and clear the bar; your first compiled ask does the rest of the convincing.